Caitlan

Grosvenor put a new kitchen into my Edwardian house. It was quite a sizeable undertaking: they had to extend the
sunken floor (which meant digging out the existing one and laying a new foundation), constructing a step through
to an adjoining room, assembling the non-standard kitchen furniture,
shaping the wooden floor of our dining room where it abutted the kitchen units,
installing the appliances, handling the various plumbing requirements and putting down a tiled floor.
In the process they came across some rotting joists under the wooden floor which they replaced and then inserted
airbricks so the problem wouldn’t arise again. Every evening they would tidy up and leave us with access to mains water.
Since they seemed capable of handling almost anything, I also got them to replace the concrete floor in the space under
my stairs, to sort out my gutters and to inspect my roof (which, I was glad to hear, didn’t need to be fixed).
They were unfailingly polite, friendly and willing to do whatever needed to be done. As a company,
their ethos is to invest time and effort into satisfying the client, and I did feel that everything was carried
out with care, concern and skill. I’m delighted with my kitchen and, because of them, the whole experience was virtually
painless. What more can I say?